Guatemala: Infrastructure Manager – Guatemala

Organization: Mercy Corps
Country: Guatemala
Closing date: 11 Jun 2017

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

The Community Strengthening Project "CSP" is a project based on the technical experience of the members of the Consortium in violence prevention, governance, youth development, gender-based violence prevention, education and research. Its main purpose is to impact/benefit directly more than 520,000 children, young men and women in Guatemala City, Villa Nueva, Mixco, San Miguel Petapa, Villa Canales and Amatitlán.

Its strategy promotes Mercy Corps' global leadership activities in developing resilient communities in environments susceptible to violence by looking forward to improve the capacity of individuals, families, communities and governments to work together to break the cycle of violence, poverty and Governmental weak organization through four main objectives: institutionalizing efforts on violence and crime prevention based in community (Objective 1); Strengthen the capacity of national and municipal government officials to improve citizen security (Objective 2); Improve significantly the secondary prevention services to prevent at-risk youth from joining gangs (Objective 3); And increase evidence and knowledge base on crime prevention and violence models (Objective 4).

General Position Summary

The Infrastructure Manager is responsible of the correct execution of Infrastructure works to be implemented in the Community Strengthening Project, and other that Mercy Corps deems convenient; within the services to be rendered by the Manager.

Essential Job Responsibilities

  • He/she will perform as focal point among municipalities, community and program in identifying and executing the infrastructure projects within the program.
  • He/she will develop the process for the different stages of the project: pre-investment, investment and operation.
  • Develop the processes of design, planning, bidding, and supervision of infrastructure woks to be carried out during the program.
  • Give the necessary instructions related to staff and key staff to be hired according to Work's Contract. (At least, 10% of staff should be community staff).
  • Give instructions related to the Work's Contract warranties (Payments in advance, achievement) and securities, and verify their adjustment of what is provisioned in the Contract, including the corresponding to partial or total release of the same.
  • Verify the authenticity and validity of securities presented by the contractor.
  • Inspection of facilities, materials and contractor's equipment by giving necessary instructions to suppress the personal and material risks to third parties and environment.
  • Keep general statistics of the Work and complete and up-dated files related to the advance of Works.
  • Render specific reports when required.
  • Review and approve the Final Report of Works
  • Review or prepare the Discharge of Works, by reviewing and approving the corresponding reconsideration plans.
  • Encourage the preparation of designs and projects planning through the coordination of the Program´s Consortium (community and municipalities) or by hiring a consultancy firm.
  • Advise Mercy Corps about processes and legal documentation to be required.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

Manage two team members

Accountability

Reports Directly To: Senior Program Manager

Works Directly With: CSP Municipal Officers, Program partners, Mercy Corps Purchase Unit, Community members where project will be implemented, and municipal corporations.

Knowledge and Experience

  • BA/S in Construction Engineering, Civil Engineer, Architect or similar career or equivalent in relevant field required; MA/S preferred.
  • 5 to 10 years of proven experience in supervision, management and / or execution of infrastructure projects.
  • Fluent in Spanish and English.
  • Excellent capacity to write terms of reference for engineering consultant enterprises and contractors firms to carry out agreed public processes.
  • Experience in revision and negotiation of products received from consultant firms and contractors.
  • Ability to work with consultants in order to fulfill terms, budget and timetable of the project, and technical competencies, quality and project goals.
  • Demonstrated success in supervising technical staff to assure the quality of works.
  • Successful in developing post description and recruitment of technical and administrative staff.
  • Experience in preparing and presenting projects to municipalities (including finance or budgets), donors and team of work of the project.
  • Experience in developing and applying quality management standards for technical staff, including documentation and reports of the project.
  • Capacity to jointly work with teams at field.
  • Strong communication skills, both written and oral.
  • Excellent negotiation, representation skills; and capacity to work and coordinate actions with different cultural groups.
  • Attention to details, capacity to fulfill procedures, terms and work independently and jointly with members of the staff.
  • Demonstrated capacity to solve problems independently, without direct supervision.
  • Ability to work with other sectors and integrate goals and objectives to infrastructure projects.
  • Know and manage basic computer programs related to Engineering

Success Factors

The successful Infrastructure Manager will have high emotional intelligence, constructive mentoring skills and proven experience with capacity building and will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions

The Infrastructure Manager is based in Guatemala City. The location is accompanied. Housing is individual accommodation with unlimited freedom of movement beyond the house/office. There are high quality International schools in Guatemala. Staff have good access to services and modern conveniences, including medical, electricity; water, etc. This position requires up to 70% travel by car to field offices throughout Guatemala.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

PI97790036

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