Guatemala: Database Manager

Organization: Mayan Families
Country: Guatemala
Closing date: 25 Sep 2017

Mayan Families, a 501.c.3 non-profit organization, provides opportunities and assistance to the indigenous and impoverished people of Guatemala through education and community developments. We are located in Panajachel, Guatemala.

We are looking for an enthusiastic, tech-savvy team player to join our growing team as a Database and Website Coordinator. This person will be a crucial player in ensuring both internal and external technical web queries, including donations and client data transfer, are efficiently and quickly managed and distributed throughout the organization. In addition, they will be responsible for providing administrative support to the donations team in processing donations and facilitating detailed reports for each department on an ongoing basis.

Responsibilities

Provide in-house technical expertise on database management (MySql and WordPress) and coordinate with offshore technical support team as needed
Coordinate and execute Salesforce database migration
Ensure ongoing support and training of staff in use of database and keeping system documentation up-to-date and accurate
Liaison with donors in regards to web support issues and seeing their issues resolved to completion
Liaison with the Communications Department to manage external user experience optimization
Update and manage bugs and small enhancements for client, donation and donor records
Liaise with various departments on ongoing issues ensuring up to date training and systems are in place for quality control
Ensure data is kept up to date across all departments
Provide data reports when required to individual departments including up to date donations reports for logistical delivery

Required Skills and Qualifications