Dominican Republic: ICT Assistant, (GS5), Dominican Republic

Organization: UN Children's Fund
Country: Dominican Republic
Closing date: 17 Oct 2017

Post Title:ICT Assistant AssistantProposed Level: G-5Duty Station: Santo Domingo, Dominican RepublicSupervisor: Operations Officer

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

For every child, a champion

Under the supervision of the Operations Officer and guidance of the Regional office ICT partners supports the provision of ICT solutions and services for the country office based on established policies, guidelines and service level agreements (SLA’s).

The ICT Assistant supports the implementation and monitoring of the Regional strategies related to platform, communications and information security in the country

How can you make a difference?

The ICT function supports UNICEF mission and strategic plan by enabling programme and operational effectiveness and efficiency through innovation, partnerships and providing ICT solutions and services in a timely, secure and safe manner. Any failures not properly addressed or corrected will have high operational and damaging impact to UNICEF office as a whole.

We are looking for a dynamic and innovative ICT Assistant to support UNICEF’s Dominican Republic offices in the following areas:

  • Enable continuous operation of ICT infrastructure and accessibility to ICT solutions and services
  • Provide help, support and assist with capacity building and knowledge management;
  • Support operational and administrative tasks
  • Enable continuous operation of ICT infrastructure and accessibility to ICT solutions and services

  • Ensure physical and logical security and safety of ICT environment and infrastructure.
  • Operate ICT infrastructure –environment, hardware, network and telecommunications.
  • Manage changes and apply upgrades, security updates and patches.
  • Conduct or supervise the provision of preventive and corrective maintenance.
  • Manage emergency telecommunication operations and equipment.
  • Support the preparation and implementation of the ICT disaster recovery plans.
  • Monitor, assess and verify the use of ICT resources to ensure compliance.
  • Provide help, support and assist with capacity building and knowledge management:

  • Provide technical and operational support to end-users.
  • Manage escalated ICT incidents or problems to GSSC/ITSS.
  • Stay abreast of ICT trends, developments and best practices through professional development –journals, training, certification, etc.
  • Support operational and administrative tasks:

  • Support the office business continuity plans development and ensure the inclusion of ICT inputs and perspective.
  • Act as ICT focal point for Emergency preparedness, Delivering as One, One UN or other initiatives.
  • Work closely with Administration in inventory and asset management.
  • Liaise with regional office, GSSC and ITSS to keep abreast of new initiatives and opportunities to innovate and modernize office operations and to contribute to the collective ICT evolution.
  • For every Child, you demonstrate:

    Core Values:

  • Commitment
  • Diversity and inclusion
  • Integrity
  • Core competencies

  • Communication (I)
  • Working with people (II)
  • Drive for results (I)
  • Functional Competencies

  • Analyzing (I)
  • Learning and Researching (I)
  • Planning and organizing (I)
  • Following Instructions and Procedures (I)
  • To qualify as a champion for every child you will have:

  • Education: Completion of secondary education, preferably supplemented by university degree and/or courses in computer science, software engineering, information technology management, or related fields is an asset.
  • Experience:A minimum of 5 years of experience in computer information management area, including data processing applications, database, multi-user network and telecommunications, hardware/software assistance and end-user documentation in support of office computerization. Work experience in an international organization or UN agency is desirable.
  • Language: Fluency in Spanish and English is required.
  • Subject to the approval of PBR

    General Service Staff are recruited locally. Candidates must be in possession of an existing work permit or resident/citizen of Dominican Republic to be considered eligible for this post. Please note that General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=507289

    Etiquetado en