Argentina: ICT Assistant (GS5), Buenos Aires, Argentina

Organization: UN Children's Fund
Country: Argentina
Closing date: 21 Sep 2017

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position

Under the direct supervision of ICT Assistant GS6, support the information technology management through maintaining and providing efficient computer information and communications systems and services.

Key Accountabilities and Duties & Tasks

Summary of key functions/accountabilities:

Enable continuous operation of ICT infrastructure and accessibility to ICT solutions and services

  • Assist to ensure physical and logical security and safety of ICT environment and infrastructure
  • Operate ICT infrastructure –environment, hardware, network and telecommunications
  • Assist to implement corporate solutions, services and keep systems and applications up and running
  • Assist on managing changes and applying upgrades, security updates and patches
  • Conduct routine preventive and corrective maintenance
  • Monitor, assess and verify the use of ICT resources to ensure compliance
  • Provide help, support and assist with capacity building and knowledge management

  • Provide technical support of Computer Hardware including desktops, laptops, hardware upgrades, power management and UPS setup and administration, printers configuration, servers and all other IT equipment
  • Provide required technical and operational support to end-users ensuring the best use of corporate solutions such as Email client, cloud services, etc.
  • Assist on coordinating training workshops or clinics to build end-users capacity or to introduce new solutions and services
  • Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff competencies
  • Support opportunities to improve productively, efficiency, effectiveness and foster innovation
  • Stay abreast of ICT trends, developments and best practices through professional development –journals, training, certification, etc.
  • Support operational and administrative tasks

  • Monitor risks and threats to ICT environment or infrastructure. Take appropriate action and inform the Supervisor
  • Work closely with Administration and Finance on budget, billing certification, inventory and asset management
  • Perform other duties as required in connection with the post
  • Qualifications of Successful Candidate

    Competencies of Successful Candidate

    Core Values

  • Commitment
  • Diversity and Inclusion
  • Integrity
  • Core competencies

  • Drive for Results (I)
  • Communication (I)
  • Working with People (II)
  • Functional Competencies

  • Analyzing (I)
  • Learning & Researching (I)
  • Planning and Organizing (I)
  • Following Instructions and Procedures (I)
  • Recruitment Qualifications

    Experience: Five (5) years practical work experience in information technology and end-user support.

    Language Requirements: Fluency in Spanish and working knowledge of English.

    Education: Completion of secondary school. Specialized training in computer science, computer programming, information systems or telecommunications are an asset

    To view our competency framework, please click here.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=506960

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